Best AI chatbots To Try In 2024 

Artificial intelligence (AI) seems to have taken a significant role in our lives. It acts as a digital assistant and can help reduce human errors.  It can support us with online shopping, analyze large amounts of data, automate repetitive tasks, improve production and speed quality, and much more. As we can see, AI has become a part of education, healthcare, social media, e-commerce, and transportation.

This advanced assistant has made life easier and more productive by saving time, money, effort, and resources. It can also help with fraud detection and prevention by identifying suspicious activity. We all know how much AI influences our daily lives and this article will discuss more about AI chatbots, their benefits, which are the best ones, and their risks. So, keep reading. 

What are AI chatbots?

AI chatbots are computer programs that use artificial intelligence (AI) to generate human-like conversations. They use natural language processing (NLP) and machine learning to understand and respond to the queries asked by the users. They are specialized in analyzing input data and running it through an algorithm, which makes them respond with a natural-sounding reply.

Simply put, an AI chatbot can stimulate and process human conversation, either written or spoken, allowing humans to interact with digital devices, as if they were communicating with a real person. AI chatbots seem to be a lot different from traditional chatbots since traditional chatbots use pre-programmed rules and responses, which is limiting. On the other hand, AI chatbots can adapt to user input and requirements over time. 

AI chatbots are widely used in many industries including healthcare, e-commerce, baking, hospitality, and customer service. They are advanced in answering questions, facilitating transactions, providing product recommendations, and analyzing the customer’s feelings. Here are some of the key capabilities of AI chatbots:

• Provides relevant answers, guidance, and solutions. 
• Tries to create a natural experience conversation by using tone and empathy. 
• Improves based on user interaction, preference, and feedback. 
• Generates texts and images of complex documents and visuals. 

Benefits of AI chatbot

Using AI chatbots provides several benefits in each sector of the economy.

The business Benefits of using AI chatbots

• Improves customer experience: The AI chatbot provides 24/7 instant assistance and can be used to increase brand loyalty and customer trust.
• Automates heavy tasks: Chatbots can automate repetitive tasks and help save time. It reduces manual labor and encourages the users to be productive in other tasks.  
• Provides multilingual support: Since AI chatbots know, speak, and switch between multiple languages, it is easy to connect globally.
• Helps with cost savings: The AI chatbots are efficient in decreasing support and operational costs. 
• Increases productivity: Chatbots are known to enhance productivity by resolving issues quickly and improving workflow. 
• Delivers data insights: This computer program provides insight into valuable user feedback and behavioral analysis to improve the customer experience. 
• Boosts sales: AI chatbots can help expand the range of customers and potential customers, leading to increased sales. 

the customer benefits of using AI chatbots

• It provides a personalized experience, including tailored responses, recommendations, and offers. 
• AI chatbots can provide instant access to information about everything, making it very convenient. 
• Saves time by delivering quick resolutions and answers. 
• AI chatbots are interactive and provide immersive brand experiences. 
• It is accessible to all, even those with disabilities and language barriers. 

The operational benefits of AI chatbots

• It is efficient in routing as it directs inquiries to relevant departments or agents.
• It has intelligent routing for complex issues. 
• There is room for improvement since AI can learn and improve through interactions. 
• Chatbots can help identify the customer’s emotions and adjust responses accordingly.
• AI chatbots can optimize support queues and reduce wait times. 

Benefits of using AI chatbots in the healthcare and wellness industry

• AI chatbots provide medical assistance, they can give treatment guidance and AI-assisted diagnosis. 
• It makes personalization possible, one can have customized nutrition, fitness, and health advice.
• They provide mental health support like emotional support, counseling, and resources. 
• Helps with cost reduction by automating routine tasks and reducing human labor. Chatbots help cut down managing costs. 
• Accessibility and convenience are other benefits of AI chatbots in the healthcare industry. It also assists patients with disabilities.
• It makes collecting data easy. Chatbots help collect, store, and process relevant patient data and improve the performance of the medical institution. 

The educational benefits of using AI chatbots include

• AI chatbots provide an interactive learning experience. It supports an engaging, personalized educational experience. 
• They can help analyze student performance and preferences to create customized lesson plans and assessments. 
• Chatbots can provide immediate support with quick responses and 24/7 availability.
• Virtual teaching assistance is another benefit of AI chatbots. 
• They support adaptive learning. AI chatbots help adjust the difficulty and contents according to the student’s needs. 

Social benefits of AI chatbots

• AI chatbots help with global connectivity, as they can translate various languages for cross-cultural activities. 
• The major benefit of AI chatbots is that they are accessible to those with communication difficulties, such as autism, anxiety, or limited social skills. 
• They aid in community building by facilitating social connections through chat platforms. 
• AI chatbots are efficient in rapidly sharing critical information and updates. 

AI chatbots also provide future benefits. They can support multimodal interactions such as combining text, voice, gesture, and facial recognition. It can also provide deeper insight into user behavior and preferences. Since AI is getting better through constant learning and improvement, it can transform industries and lives with more efficiency, personalization, and accessibility. 

Best AI chatbots to try in 2024

Some of the best AI chatbots to try in 2024 include: 

Lyro

Lyro is one of the best chatbots for AI customer service. It seems to be one of the best conversational AI chatbots that uses deep learning to improve customer service and generate more sales. It continues the chat naturally and keeps the visitor engaged. This AI chatbot is available 24/7 which ensures no sales opportunities are missed.

Also, it does not need any training as it will train itself by answering most FAQS. Some of its key features include understanding the context and intent of images, training itself on the company’s information, and using Natural Language Processing. Its free version is available and also has a 7-day free trial. Its pricing is as follows:

• Srater- $29 per month.
• Growth- starts at $59 per month.
• Plus- starts at $749 per month.
• Premium- starts at $2999 per month. 

ChatGPT

Everyone seems to have the opinion that ChatGPT is the most advanced AI chatbot, especially for AI customer service. This is because OpenAI ChatGPT is an easy-to-use software that can efficiently communicate with users, write different types of content, and provide ideas. It has two models: OpenAI GPT-3.5 and GPT-4 which are trained on a large data set, making it more flexible and accurate in answering questions.

One of the advantages of ChatGPT is that it will remember the topic when you start a conversation and use previous messages for context, providing a desirable output. This also allows the users to store chats on the left side of the screen, scroll through them, and even share the conversation with others. Its key features include a large database of information, a variety of applications, and a conversational tone. Its free version is available and its priced versions are:

• ChatGPT Plus- $20 per month.
• Paid plans sold per number of tokens. 

Microsoft Bing AI chatbot

The Microsoft Bing AI chatbot uses the OpenAI GPT-4 model to have a conversational experience while searching the web. It is best for online searches. Upon entering a prompt, the system searches the internet and processes the results, giving us a reply with a link to the sources used. It also shows images in the chat window, and then the prompt requires graphics. The key features include providing links to sources, showing image results in the chat window, and having access to data about the current window. It has 1000 free transactions per month and the pricing depends on the transactions. 

Gemini

Gemini is best for creative prompts and was formerly known as Google Bard. Many claim that  Gemini is the best alternative to ChatGPT. This AI chatbot runs on the latest version of Google’s large language model (LLM) known as Google PaLM2, to carry out instructions. Gemini AI connects to the internet and finds sources for the information the users have asked for.

It is considered one of the best AI chatbots as it is more conversational and less text-oriented. It also lets the users edit prompts after sending them and provides drafts for each output, which can help them choose the suitable version for their needs. Its key features include providing multiple drafts and image generation directly on the chat. Also, it is free of cost. 

Ada

Ada is ideal for multilingual support. It is a virtual shopping assistant which ensures good user engagement in several languages. This AI chatbot helps create a personalized and automated customer experience while providing an easy-to-use chatbot builder. Its key features include customizability, efficiency, and a user-friendly backend interface. Also, a knowledge base is available. As for its pricing, it has custom pricing for businesses. 

Drift

Drift is an AI chatbot specially designed for scheduling options. It is best to start a conversation with other businesses and answer questions as it provides a personalized user experience and real-time engagement for buyers. This chatbot also helps learn more about the behavior of the customers and connect with them better. It can schedule meetings with clients and help reach decision-makers quickly. The key features of Drift include providing great customer service, interrogating with other tools like Zapier and Google Analytics, and scheduling meetings. There is a free plan available and the pricing options are:

• The premium option starts from $2500 per month.
• To know the price of Advanced and Enterprise plans contact sales.

Customers.ai

Customers.ai is one of the best AI chatbots for social media communication. It is a Facebook AI chatbot that provides an omnichannel experience across WhatsApp, Instagram, Messenger, and Webchat. This chatbot provides client support wherever the business customers want it.

Customers.ai was formerly known as MobileMonkey and it helps e-commerce businesses manage customer communication. It also scales the business with a variety of third-party integrations and automation. Its key features include ready-to-use templates, ease of use and setup through a plugin, and seamless integration with Facebook and Instagram. Free AI chatbot is available and its pricing options include:

• The starter costs $199 per month.
• Pro costs $399 per month. 
• Advanced costs $799 per month. 

Snapchat My AI

Snapchat My AI is an online AI tool that you can access through Snapchat. It uses the OpenAI GPT model to communicate with users and provide answers to questions. It also provides gift suggestions for your friend’s birthday, weekend plans, and much more. Its key features include sending photos between users and AI, commenting on the sent photos, and sending feedback to the development team. Also, this chatbot is free of cost. 

Jasper Chat

Jasper Chat is an AI chatbot for written content creation. It is considered one of the best AI text generators and an all-in-one AI chat that produces different content types like emails, reports, YouTube videos, and scripts. Also, there are templates available to create documents from scratch. Its key features include the availability of plagiarism detection, follow-up article suggestions, and over 50 writing templates. There is a 7-day free trial available and the pricing options are:

• The creator costs $49 per month.
• Teams cost $69 per month.
• For business, contact sales. 

DialogFlow

DialogFlow is the best AI chatbot for a smooth connection with Google Cloud. This open-source tool developed by Google can integrate with multiple channels such as Android and Apple iOS mobile applications, websites, Slack, and Facebook Messenger. This chatbot offers the latest BERT-based natural language understanding (NLU) and can provide more accurate, efficient support for customers in more complex cases. The key features of this AI chatbot are that it supports 30+ languages and variants, larger community, and works with voice interface platforms like Amazon, Alexa, and Google Assistant. The pricing includes:

• $300 in free credits.
• The monthly price is based on the edition and the number of requests made. 

ChatSpot

ChatSpot is ideal for creating reports and analysis. Since it is an AI chat by HubSpot, it has the necessary information at hand as it can run reports, research leads, and create tasks. This chatbot can be used for writing posts and blogs and publishing them with natural language prompts, for free. It helps improve the productivity of the team by speeding up document creation. Its key features include providing reports and analytics data, company and lead research, and keyword research features. Also, it is free of charge. 

GitHub Copilot

GitHub Copilot is mostly used for code suggestions. It is considered one of the best AI apps for writing and auto-completing code. However, it operates on the OpenAI Codex model, making it not really a good competitor to the software. Even though GitHub Copilot does not offer a chat-like experience, it becomes a part of the integrated development environment, acting as an autocomplete while coding. Its key features include code suggestions from the comments, multiple versions of the code, and security vulnerability filtering. Its free version is available and other pricing options are:

• Team costs $4 per month or user.
• Enterprise costs $21 per month or user. 

Paradox

Paradox is a recruiting app that provides AI-powered chatbots to support global customers with their hiring requirements. It can help maintain workflow by scheduling interviews and screening resumes. This chatbot also answers questions from the candidates and manages onboarding communications. Conversation with this chatbot will feel more human-like and efficient because of its built-in conversational AI. Its key features include automated scheduling of interviews and reminders, providing Q&A for candidates, and real-time candidate screening. The price is customized for the business. 

Amazon CodeWhisperer

Amazon CodeWhisperer is one of the best AI chatbots for coding autocomplete. It has a machine learning system similar to GitHub Copilot that aids in increasing the productivity of the developers. This bot also helps make coding faster and ensures the coding stays within the Amazon framework’s best practices. Also, it constantly learns from the data the users provide when working on projects. The key factors of this chatbot are generating personalized suggestions, strong security features, and system training on the user’s project data. It is free for individual use and the professional version costs $19 per month or user. 

Wati

Wati is ideal for WhatsApp customer service as it is an application for customer communication. It can carry out more personalized service on an easy-to-use platform and the users can record and send videos through WhatsApp whenever there is a need for visual communication. It helps with customer interactions by optimizing the experience. The key features of this AI chatbot are that it has an official integration with WhatsApp, integrations with Shopify, Google Sheets, and Zapier, and a shared inbox tool for messages from customers. A free trial is available and other price options are as follows:

• Standard costs $49 per month.
• Pro costs $99 per month.
• Business costs $299 per month. 

Other best AI chatbots to try in 2024 include

• Infeedo
• Personal AI
• Elomia
• Replika
• HeyPI
• Kasisto
• Medwhat
• Meta AI
• Claude 

The risks and limitations of AI chatbots

Even though chatbots provide various benefits there are certain disadvantages to it. The first thing we should keep in mind is that AI-powered chatbots are not human and they lack emotions, so human oversight is still important to make decisions. Often, their output can be repetitive and only delivers a set number of responses. A major hurdle for chatbots is the complexity of natural language and the inefficiency of producing human-like conversations.

Other limitations of chatbox include inaccurate data analysis, high expenses, and adversarial attacks. The inability to understand human emotions is one of the main disadvantages of chatbots. They work on a set of codes and thus find it difficult to understand the user’s emotions, which also limits them to understand complex issues or situations. Also, if the users use AI-powered chatbots to generate sensitive documents or misleading activities, there is a risk that this data could be compromised. 

Conclusion

AI has become an integral part of our lives, from helping with business, finances, healthcare, education, transportation, and more. It acts as an online assistant and helps save time, effort, and resources while improving productivity. The chatbots use artificial intelligence (AI) to generate human-like conversations and use natural language processing (NLP) and machine learning to understand and respond to the queries asked by the users. Even though they can adapt to user input and requirements over time, they lack empathy and human connection. AI chatbots provide benefits like providing relevant answers, solutions, and guidance. It also helps generate texts and images of complex documents and visuals. 

AI chatbots are beneficial for various sectors, such as business, customer service, operation, healthcare, education, and social. Some of the best AI chatbots to try in 2024 include Lyro, ChatGPT, Ada, Gemini, ChatSpot, Drift, Wati, Jasper Chat, Microsoft Bing AI chatbot, Customers.ai, DialogFlow, GitHub Copilot, Infeedo, Personal AI, Elomia, Replika, HeyPI, Kasisto, and Medwhat. Even though AI chatbots are efficient and provide various benefits, there are a few limitations to it.

They lack emotions or empathy, which is why human oversights are important in making decisions. Also, the outputs provided by chatbots can often be repetitive. They can only deliver a set number of responses and have a limitation in producing human-like conversations. They work on a set of codes, which is why they cannot understand human emotions. To conclude, it can be said that AI chatbots can make work life easier and more productive and we cannot completely rely on it fully.