CRM Systems
What Is An AI CRM? Transforming Customer Relationships In 2024
In simpler terms, AI CRM, or Artificial Intelligence Customer Relationship Management is a software system that combines artificial intelligence with customer relationship management to improve customer sales, service, and marketing. The main ...
How To Choose The Right CRM Software For Your Business?
CRM or Customer Relationship Management tools have become a critical part of all sizes and types of business. Whether you run a small startup or a large enterprise, the right CRM can ...
SSA announced its CRM upgrade at the Pega Government Empowered conference in Washington
Imagine having a more personalized and seamless experience while dealing with government services. That is exactly what the Social Security Administration (SSA) is working towards. At the Pega government-empowered conference, Sam Richardson, ...
The I.T. Burden of Software as Service
Suppose your company has a payroll of 5,000 or more employees divided into 10 departments and each department uses between four and 10 SaaS applications. I.T. is dealing with, at the low ...