CRM Systems

How To Choose The Right CRM Software For Your Business?

CRM or Customer Relationship Management tools have become a critical part of all sizes and types of business. Whether you run a small startup or a large enterprise, the right CRM can ...

by Michael Smith

SSA announced its CRM upgrade at the Pega Government Empowered conference in Washington

Imagine having a more personalized and seamless experience while dealing with government services. That is exactly what the Social Security Administration (SSA) is working towards. At the Pega government-empowered conference, Sam Richardson, ...

by Michael Smith

The I.T. Burden of Software as Service

Suppose your company has a payroll of 5,000 or more employees divided into 10 departments and each department uses between four and 10 SaaS applications. I.T. is dealing with, at the low ...

by Michael Smith